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Temporary. Customer Support Specialist (TEMP)

Job Reference: 893952

This position will play an integral role responsible for managing portfolio of clients. Other responsibilities include: 
  • Contact new clients for onboarding activities
  • Complies with all department and company policies, procedures, audit guidelines, and regulations
  • Investigate claims queries, liaise with other department and respond in a timely manner
  • Maintain register and insurance premium diary for clients
  • Prepare client reports and follow-up with clients as needed 
  • Reconcile transactions

Requirements:   

  • Associate degree in a related field
  • Health insurance certification
  • A minimum of 2 years’ experience in a similar role 
  • Excellent customer services experience  
  • Knowledge of MS Office  
  • Outstanding communication and organizational skills with the ability to work accurately at pace
  • Ability to multitask, prioritise their daily workload and demonstrate creativity and initiative

If this sounds like a good match for you and you would like to learn more, we would welcome your application. Go ahead and apply.    

Apply for this role

Chelsea Flynn
Co-Founder

chelsea@theagency.ky
+1 345 743 1771

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