Permanent. Investor Services Manager

Job Reference: 242737

You will play a crucial part in ensuring that the Investor Operations function fully aligns with the strategic initiatives of the business and is compliant with all applicable regulatory requirements, global procedures, and internal controls.
What’s in it for you as an Investor Services Manager? 

  • The opportunity to work for a highly reputable business with a global presence
  • The empowerment to manage professional relationships with high net worth clients
  • Have a cross-functional relationship with your Senior Managers and other stakeholders within the business


  • Manage a portfolio of funds in line with client requirements, internal policies and procedures and regulatory requirements
  • Directly liaising with shareholders and service providers and providing information about the funds
  • Review and set up of new investors and shareholders in the system as well as maintain shareholder registers
  • Optimize the existing Investor services platforms and to streamline the automation process
  • Manage, mentor and coach a large team of professionals
  • Ensure the team are cross-trained and build a strong succession pipeline
  • Drive Investor Operations enhancements and optimization for the regional team
  • Implement global Policies & Procedures pertaining to the Investor Operations function and ensure adherence


  • Graduate Degree in a relevant discipline such as Business or Law with a minimum of 3 years’ experience at Manager level
  • Minimum of 6 years experience within Investor Services/Fund Administration
  • In-depth knowledge of Investor Operations and detailed knowledge of Mutual Funds
  • Previous shareholder systems experience desired
  • Strong attention to detail with excellent written, oral and interpersonal communication skills
  • Strong organizational skills, and the ability to meet critical deadlines

Salary: US$80,000 -US$110,000 per annum, plus benefits.

If this sounds like a good match for you and you would like to learn more, we would welcome your application. Go ahead and apply.

Apply for this role

Jack Watters
Senior Recruiter
+1 345 743 1775


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