Permanent. Junior IT Administrator

Job Reference: 904383

As a Junior IT Administrator, you will be working in our client’s busy IT department. You will be assisting the team with installation/upgrade of new hardware and software, perform troubleshooting to address any problems with computer systems, and assess viruses and potential threats to a company’s network. You will also monitor the use of email, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed.

  • Act as the first point of escalation 
  • Troubleshoot and provide solutions to end-user requests or problems submitted by phone, email or chat
  • Perform post solution follow up to ensure end-user satisfaction
  • Write knowledge base articles to document new solutions
  • Undertake any other related IT and admin duties as and when required


  • Experience with Applications like Office365, Zoom, Microsoft OS, Mac OS
  • A passion for technology and customer service
  • A desire to answer questions and solve problems
  • Strong understanding and implementation of data security programs
  • Excellent communication skills
  • Intermediate knowledge of computer hardware
  • Strong working knowledge of mobile smartphones and application systems
  • Strong problem solving, oral, and written communication skills

Salary US$35,000 – US$45,000 per annum plus benefits. 

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email  If you are interested in this opportunity or would like to hear about similar roles, please go ahead and apply.

Apply for this role

Colin Smith
Senior Recruiter
+1 345 743 1769


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