The Agency is seeking for a Production and Operations Manager. 
3-6 month temp.

Responsibilities

• Lead the end-to-end development and launch of IT and software products, from initial concept and requirements definition through production release and ongoing lifecycle management.
• Design, contribute to, and oversee system architecture, core application development, and technical product design, maintaining a hands-on role where required.
• Build, hire, onboard, and manage software developers and technical contractors, ensuring clear expectations, accountability, and performance standards.
• Establish and manage development workflows, task prioritization, sprint or milestone planning, and delivery schedules to ensure predictable execution.
• Act as the primary bridge between technical teams and non-technical stakeholders, translating business needs into technical requirements and vice versa.
• Manage the back-office operations of a software or technology business, including budgeting, cost control, vendor relationships, and operational planning.
• Coordinate with external legal, accounting, compliance, and administrative advisors to ensure smooth and compliant business operations.
• Lead company incorporation and operational setup activities, including banking, internal systems, documentation, and readiness to operate.
• Define and maintain internal governance frameworks, operational processes, and documentation to support scalable and compliant operations.
• Contribute to long-term product, technology, and operational strategy, balancing innovation with financial discipline and execution realities.

  
Requirements

• High school diploma level.
• 4-5 years in similar role. And relevance of the experience shall be proven by the track record.
• Proven hands-on experience personally developing and launching IT or software products from concept to production in a commercial or entrepreneurial environment.
• Strong technical background in system architecture, core application development, or technical product design, with the ability to engage deeply on technical decisions.
• Demonstrated experience hiring, onboarding, and managing software engineers and technical contractors.
• Track record of building and leading small-to-mid-sized software or technology teams with clear delivery accountability.
• Practical experience organizing development workflows, managing milestones, and delivering products against defined timelines.
• Direct experience managing back-office operations for a software or technology business, including budgeting, cost management, and vendor oversight.
• Hands-on experience incorporating a company and setting up all required operational components, including banking, governance, and internal processes.
• Solid understanding of corporate structuring, operational readiness, and coordination with external professional advisors.
• Strong awareness of current and emerging trends in IT and software development, with the ability to align technology decisions to business objectives.
• Entrepreneurial, highly structured, and detail-oriented mindset, with the willingness and ability to execute tasks personally in fast-evolving, early-stage environments.

Salary: US$110,000– US$120,000 per annum plus statutory pension, medical insurance and commission.

If this sounds like a good match for you and you would like to learn more, we would welcome your application. Go ahead and apply.

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email vanessa@theagency.ky.