Privacy Policy

Who We Are

The Agency Group Ltd. (“The Agency”, “we”, “our”, or “us”) is incorporated in the Cayman Islands. We are committed to protecting your personal data and complying with the Cayman Islands Data Protection Act, 2017 (“DPA”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information.

What Personal Data We Collect

We may collect the following categories of data, depending on your interactions with us:

  • Identification & contact details – name, address, email, phone number.
  • Employment information – CV, qualifications, skills, work history, references, interview notes.
  • Right-to-work documentation – immigration status, passport, work permit details.
  • Background checks – police clearance, court records (where required).
  • Assessments & interviews – technical test results, video submissions.
  • Financial details – bank details (only if you are employed by us directly).
  • Emergency contacts – only for employees engaged by us.
  • Health & vaccination information – only where required by law.
  • Website data – cookies, analytics, browsing activity.

How We Use Your Personal Data

We process your personal data only where lawful under the DPA. Typical purposes include:

  • Recruitment and placement services.
  • Assessing suitability for roles.
  • Meeting legal and regulatory obligations.
  • Immigration, payroll, benefits, and HR administration.
  • Security and fraud prevention.
  • Improving our website and services.

Our legal bases include consent, contractual necessity, legitimate interests, and compliance with legal obligations.

Sharing Your Personal Data

We do not sell or trade your data. We may share personal data with:

  • Clients – where you have applied or agreed to be considered for a role.
  • Service providers – such as outsourced services (UK) and secure cloud storage (US).
  • Professional advisers – accountants, legal advisers.
  • Government bodies & regulators – where required by law.

Whenever we transfer your data outside the Cayman Islands (e.g., to the UK or US), we ensure safeguards are in place, consistent with the DPA requirements.

Data Retention

We retain your data only as long as necessary for recruitment purposes, legal compliance, or employment obligations. 

Your Rights

Under the DPA, you have rights to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing.
  • Withdraw consent (where applicable).
  • Lodge a complaint with the Ombudsman (https://ombudsman.ky).

Requests can be made by emailing hello@theagency.ky.

Data Security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure cloud storage. In the event of a data breach, we will notify affected individuals and the Ombudsman where legally required.

Changes to This Privacy Policy

We review this Privacy Policy annually. Last updated: September 2025.