The Agency is recruiting for an Assistant Claims Manager on behalf of our client. 

Leadership Position: Lead and manage a medical claims department, shaping processes and guiding team performance.

Growth Opportunity: Gain exposure to diverse claims management responsibilities while working with external agencies and public representatives.

Impactful Work: Play a key role in delivering accurate and efficient claims services, maintaining high-quality customer support.

Responsibilities 

• Ensure the smooth operation of the claims function, overseeing client renewals and ensuring all terms are met.
• Review and approve new or complex cases within the scope of authority.
• Address customer complaints and resolve issues, escalating or negotiating with carriers as needed. 
• Serve as a point of contact for clients seeking to better understand their policies.
• Stay up-to-date with insurance guidelines and regulations.

Requirements

• Professional designations in health insurance, such as ACII or equivalent.
• At least 5 years of experience in the health insurance industry.
• Strong working knowledge of health insurance laws and claims processes.
• Proficient in MS Office Suite. 
• Exceptional written and verbal communication skills. 
• A collaborative team player with the ability to work independently with minimal supervision.  

Salary: US$90,000 – US$120,000 per annum.

If you’re seeking a challenging yet rewarding opportunity where you can leverage your expertise, we encourage you to apply for this role. 

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email Colin@theagency.ky