The Agency is recruiting for a Client Services Manager on behalf of our client.
   
Why Apply for the Role:

Collaborative and Inclusive Culture: The company fosters a strong sense of teamwork and collective effort, providing an opportunity to work in a supportive and inclusive environment.

Variety of Responsibilities: This role offers a diverse range of tasks, from streamlining workflows to managing payment fees, ensuring that each day presents new challenges and opportunities.

Professional Development: By developing training materials and providing support to colleagues, you’ll enhance your leadership skills, which will contribute to your career progression.

Responsibilities:

• Manage data collection and input, collaborating with relevant stakeholders to ensure data accuracy and resolve any discrepancies.
• Streamline workflows and implement alerts to ensure compliance with regulatory requirements and deadlines.
• Oversee fee payment processes, maintain records, and manage access controls.
• Lead training sessions and identify further operational training needs across the organization.
• Submit monthly documentation in accordance with policies.

Requirements:   

• Relevant professional qualifications such as STEP are desirable.
• Prior experience in an administrative role is required.
• Strong ability to build rapport and collaborate effectively within a team, while also working autonomously.
• Excellent time management skills, with the flexibility to stay organised and meet deadlines.
• Proficient in Microsoft Office Suite and specialised software such as Viewpoint.
• Only Caymanian candidates will be considered.

Salary: US$110,000 – US$120,000 per annum.

If this sounds like a good match for you and you would like to learn more, we would welcome your application. Go ahead and apply.
   
We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email mary-clare@theagency.ky