The Agency is recruiting for a Client Services Officer on behalf of our client.

Professional Growth: This role offers valuable exposure to regulatory compliance, and client management, providing opportunities to develop and enhance your skills in a growing industry.

Diverse Client Portfolio: Work with a broad range of clients, gaining diverse experiences and expanding your expertise across various sectors.

Collaborative Environment: Join a supportive and dynamic team that values collaboration, where your contributions will have a direct impact on client success.

• Oversee the onboarding process, manage, and update client portfolio.
• Address and resolve client and investor inquiries promptly and professionally.
• Process share registration transactions accurately and in a timely manner.
• Ensure adherence to regulatory and Anti-Money Laundering (AML) requirements for clients and investors.
• Ensure accurate completion of AML and self-certification documents.
• Work with the FATCA/CRS officer to ensure reporting deadlines are met.
• Support in conducting Economic Substance reviews and filings.
• Follow and maintain internal control systems and procedures.
• Collaborate with the team to fulfill client expectations and deadlines.
• Handle audit and regulatory obligations related to client relationships.

• Bachelors Degree in a relevant field.
• Professional Qualification in Compliance.
• Strong understanding of regulatory compliance, particularly Anti-Money Laundering (AML), FATCA, CRS, and Economic Substance regulations.
• Familiarity with relevant financial and compliance software systems.
• Previous experience in client services, or a similar role within the financial services industry.

Salary: Upto US$80K per annum.

If you’re passionate about finance, compliance, and delivering outstanding client service, this role is perfect for you!

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email Mary-Clare@theagency.ky