The Agency is recruiting for a Patient Services Coordinator on behalf of our client.

Patient Impact: Play a pivotal role in delivering a high-quality patient experience by serving as the primary connection between patients and clinical teams.

Operational Exposure: Gain broad exposure across clinical coordination, scheduling, and administrative operations within a fast-paced healthcare setting.

Professional Environment: Join a collaborative, service-driven organization committed to excellence, accuracy, and continuous improvement.

• Act as the central point of contact for patients, managing front desk operations, communications, and appointment coordination with professionalism and discretion.
• Support efficient clinic operations through scheduling oversight, documentation management, and coordination with clinical staff.
• Contribute to service quality, compliance, and operational effectiveness by following established procedures and supporting process improvements.

• At least 5 years of work experience in a healthcare or similar professional services environment with strong administrative and coordination capabilities.
• Demonstrated ability to manage competing priorities, maintain accurate records, and communicate effectively with diverse stakeholders.
• High attention to detail, customer-focused mindset, and confidence working independently and as part of a team.

If this sounds like a good match for you and you would like to learn more, we would welcome your application. Go ahead and apply.

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email mary-clare@theagency.ky