We are recruiting for a Pension Administrator on behalf of our client.

Professional Growth: This role provides opportunities to enhance your skills and grow your expertise in a supportive and dynamic environment.

Diverse Responsibilities: Engage in a variety of tasks, providing a fulfilling and challenging work experience.

Collaborative Culture: Join a team that values collaboration, mutual respect, and the shared goal of delivering exceptional service.

Responsibilities 

• Provide prompt and professional assistance to clients ensuring all inquiries are resolved effectively.
• Accurately review new applications, ensuring all required information is complete.
• Update and manage account details, including personal information, beneficiaries, and contributions.
• Assist in processing daily financial transactions, ensuring accuracy and proper allocation.
• Ensure compliance with established guidelines and accurate documentation.
• Maintain accurate and organized records of client interactions and account-related activities.
• Deliver outstanding service with a solutions-focused approach and a commitment to client satisfaction.
• Partner with internal teams to address complex client needs and drive resolution effectively.

Requirements

• Bachelor’s Degree or Associate’s degree in a relevant field.
• At least 2 years experience in administration, customer service, or financial services.
• Exceptional focus on accuracy in all tasks and processes.
• Ability to manage client interactions effectively and professionally.
• Capable of handling multiple priorities in a dynamic work environment.
• Awareness of local regulations, such as pension laws, is advantageous.
• Proficiency in MS Office applications, including Word, Excel, and Outlook.

Salary: US$40K- US$55K per annum.

This role offers a chance to build a rewarding career while positively influencing others. Apply today!

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email Mary-Clare@theagency.ky