We are seeking a skilled professional to support the development, implementation, and enhancement of card and online banking products. This role plays a key part in improving operational efficiency, driving revenue, and enhancing customer experience.

Key Responsibilities:

• Provide support for online banking systems and assist with card services platforms
• Troubleshoot issues, perform root cause analysis, and implement solutions
• Develop product roadmaps, define requirements, and support feature design
• Translate business needs into technical specifications
• Create and execute test plans, including UAT and QA
• Coordinate product releases with internal teams and vendors
• Support after-hours deployments as needed

Requirements:

• Bachelor’s degree in business, IT, or related field (CSPO preferred)
• 5 years’ relevant experience, including systems implementation and testing
• Strong knowledge of banking operations, card systems, and payments
• Experience in business analysis, application support, and process mapping
• Strong problem-solving and analytical skills

Salary range: US$74,000-US$108,000 plus comprehensive benefits package.