The Agency is recruiting for an Systems Administrator on behalf of our client.

Career Growth Exposure: Gain hands-on experience across IT infrastructure in a dynamic, multi-entity organization

Diverse Technology Environment: Work with a broad mix of modern tools, platforms, and enterprise systems

Impactful Frontline Role: Be a key technical contact ensuring smooth day-to-day operations across the business

• Act as the main contact for technical support requests across multiple channels, ensuring timely resolution or escalation.
• Support and maintain workplace technologies, including user devices, business applications, and collaboration tools.
• Oversee setup and troubleshooting of meeting room and AV systems to ensure seamless functionality.
• Assist with system administration tasks such as user setup, access control, and documentation tracking.

Requirements:

• High school diploma.
• Minimum 4 years of practical experience in IT support or similar technical environments.
• Solid working knowledge of Windows systems, productivity platforms, and cloud-based tools.
• Familiarity with conferencing technologies and hands-on exposure.
• Strong organizational, communication, and problem-solving skills with the ability to work flexibly.

Salary: US$60,000 – US$78,000 per annum.

If this sounds like a good match for you and you would like to learn more, we would welcome your application. Go ahead and apply.

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email colin@theagency.ky.