The agency is recruiting for a Client Relations Coordinator on behalf of our client. The successful candidate will deliver exceptional service while upholding our clients core values. As a valued member of our clients team, you’ll play a crucial role in ensuring clients receive top-quality service.

• Onboarding new clients promptly and accurately, prioritizing risk awareness.
• Monitoring accounts, addressing exceptions, and maintaining clear communication with clients.
• Executing operational tasks efficiently through daily checklists.
• Handling bank reconciliations meticulously across various accounts.
• Processing wire payments, responding to inquiries, and resolving issues promptly.
• Proactively contributing to team efficiency and effectiveness.
• Participating in projects to enhance our procedures and systems.

Requirements:

• High School diploma or equivalent professional qualification.
• A Minimum of 4 years of experience in banking operations, or relevant experience is preferred.
• Familiarity with AML/Compliance systems is a plus.
• Proficient in Microsoft Applications.
• Strong attention to detail and a sense of responsibility are must-have qualities.

Salary: US$40000 – US$50000 per annum plus benefits

Ready to be a part of a team that values high performance, self-motivation, and leadership? Apply now and become an integral part of our clients mission to provide exceptional client service.

We believe in inclusive workplaces and we are happy to consider any reasonable adjustments that candidates may require during the recruitment process; you will be asked if you require any during the application process. If you’d like to request additional options, please email Colin@theagency.ky.